Talking About My Generation…Optimizing Employee Performance in a Diverse World

Date(s) of Presentation
Tuesday, October 11, 2016

NOTE: If you want to listen to or view the contents of this webinar, you must register on the ELA website here or, if you have previously created an account, log in using the link in the top right. After your account is created, you will have access to all past webinars.

Click here to download the webinar power point slides

Click here to download the webinar Certificate of Attendance

Program Description:

Today’s workforce is highly diverse – and that means multi-generational, as well as multi-cultural. Currently, four generations are working side-by-side within most organizations.

The dynamics between generations can be very complex.

Understanding those dynamics can be a key element in optimizing performance – keeping people engaged and empowered; the workplace inclusive and respectful; and collaboration/ teamwork and performance high.

Offered in partnership with CCA Inc., this webinar will provide employers with practical information and best practices on the following:

  • Defining and increasing understanding of generational differences
  • Identifying sources of generational frictions
  • Discussing generational triggers in the current environment
  • Exploring strategies for:
    • Defusing generational tension
    • Leveraging the strengths of each generation
    • Maintaining parity between generations


  • Ginger Schröder, Moderator, Schröder, Joseph & Associates, Buffalo, NY
  • Manendra K. Bhugra, Manager, Learning and Development, CCA Inc., New York, NY
  • John A. Levy, President, CCA Inc., New York, NY